REFUND POLICY

MOREIN4 GAMES STORE REFUND POLICY

Don t like what you bought? Read on for how to return your purchase for a refund. If you ve recently made a purchase through the Morein4 Games Store and want a refund, you re in the right place. Below you ll find all the info on what you can refund, when you can refund, and how to begin the process.

What types of products can I return for a refund?

Games and products you purchase through the Morein4 Games Store are generally eligible for a refund. These products are marked refundable . If a game or product is marked as "non-refundable", then it is not eligible for a refund. Products that include virtual currency or other consumables are marked non-refundable and are not eligible for refund. Also, most in-app purchases are non-refundable. Morein4 cannot provide refunds for purchases made outside of the Morein4 Games Store.

For purchases marked self-refundable , you can refund the item online by yourself. Sign into your account on our website, click the Orders of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the Refund button to start the refund process.

When are products eligible for a refund?

Games and products are eligible for refund within 14 days of purchase if they are marked as refundable or self-refundable . However, you must have less than 2 hours of runtime on record. Products that include virtual currency or other consumables and products or games that are marked as non-refundable are not eligible for refund.

You will not be eligible for refunds for games or products from which you have been banned or for which you have otherwise violated the terms of service. In addition, you may not be eligible for refunds if Pharaoh Flair determines that you are abusing the refund policy.

How can I request a refund?

For purchases marked self-refundable , you can refund the item online by yourself. Sign into your account on our website, click the Orders of the store, go to the Transactions tab and click the game title. If the game is eligible for a self-service refund, please click the Refund button to start the refund process.

For purchases marked refundable or if you have questions about the refund process, you can request a refund by clicking Contact Us on our Morein4 Games Store and Launcher help page and submitting a refund request.

How will I get my refund?

By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible depending on the payment method. You and Morein4 may also agree that the refund be issued by alternative method. Please note the amount of time for the refund to process is dependent on your payment method.

What about pre-purchases?

You may cancel your pre-purchase and get a refund at any time before the official release date set by the publisher/developer on the Pharaoh Flair Games Store. After the game is released, you may request a refund within 14 days if you have less than 2 hours of runtime on record.

What if a product I recently purchased goes on sale?

You can refund your purchase for a full refund and immediately re-purchase the product as long as it abides by the above guidelines. We do not consider this to be refund abuse.

If Morein4 determines you are abusing the refund policy, you may not be eligible for refunds. The policy exists so you can purchase with comfort and make sure you only spend on the games you want to pay for and play!